Organizing Donations at our Shelter

• Group Sign Up: Groups can email Missy Reams at missy@familiesforward.org to schedule. For group of 4 or more, you can choose your date and time. We are pretty flexible as long as another group isn't already signed up.

Volunteers are needed to organize our donation area and do light cleaning in our shared living spaces (living room, dining room, and kitchen). ​Volunteers would be organizing clothing, personals/toiletries, feminine hygiene products, diapers, cleaning products, school supplies, food items, and much more. We provide basic necessities every month for up to the 77 families staying in New Directions Shelter, The Home Connection, and our other housing programs.​

​This is a great project for a single person to work on, or you can sign up to bring a group (up to 10 people at a time). Volunteers should be 10 and older. Youth 14 years of age and younger should have an adult on site with them while volunteering. 

Questions? Sign up to receive more information or contact Missy Reams at missy@familiesforward.org or by phone at 515-989-8404.

About volunteering: A volunteer orientation is provided when you first arrive to help, including an overview about poverty in the Des Moines metro. We provide a unique cultural and economically diverse volunteer experience. 

Information for First-time Volunteers: Click here for information about parking, how to check in when you arrive, and much more. 

Note: This program does not accept court-ordered community service, but our food pantry does. 

About Families Forward:  Families Forward (previously Bidwell Riverside Center and Hawthorn Hill) has four main programs: Bidwell Pantry, Child Development Center, New Directions Shelter (emergency housing), and The Home Connection (long-term housing). For over 100 years, our mission has been to provide compassionate, life-changing assistance to families and their path to self-sufficiency.​